ACO Guidelines
Use this page as the quick checklist before submitting or changing an ACO profile. The detailed rules are split into smaller pages so the wiki is easier to search.Required Before Submitting
- Read Deadlines.
- Read Profile Rules.
- Read Retailer Requirements.
- Use Profile Submission for the current form links.
- Use How To Fill Out Forms if you are unsure about a field.
Universal Rules
- All forms, profile changes, removals, and SKU queue elections are due every Sunday at 12:00 PM CT.
- Anything submitted after the cutoff is not run for the current week.
- Submit one form per profile.
- Every form requires your Discord ID. Use
/profile_setupin Discord to find this ID. - A profile is one unique run slot. For account-based retailers, each profile should be a unique account.
- Incorrect, incomplete, or mislabeled forms may not be loaded.
- Staff does not chase avoidable corrections. Double-check before submitting.
- Address jigging is your responsibility unless a retailer specifically requires exact addresses. Read Address Jigging for the format and examples.
- Repeated card declines can get a profile removed.
- Profile removals and staged deletions apply to the next run week unless staff approves an emergency change.
Where To Manage Things
- Profiles and profile deletion requests: Member Dashboard
- SKU elections: Member Dashboard or SKU Queue
- PAS payments: Pay PAS Fees
- Shipping and tracking: Member Dashboard
- Private help: Submit A Ticket