Frequently Asked Questions
Use this page for quick answers to the questions members ask most often. The detailed pages linked in each answer remain the source of truth.ACO Basics
What does ACO mean?
ACO means Automated Checkout. DropNotify ACO lets our checkout setup run submitted member profiles during supported online retail drops. Read ACO Information.Does ACO guarantee checkouts?
No. ACO does not guarantee checkouts. Retailers can change queues, limits, checkout flows, anti-bot systems, cancellation rules, and account behavior at any time.Can my friend join ACO?
ACO is transitioning out of closed beta. Only active Trainer+ members are eligible to join ACO, so a friend must have Trainer+ membership to be eligible. Read ACO Information.Which retailers are supported?
The current supported retailers are Pokemon Center, Target, Walmart, Amazon, Sam’s Club, General ACO, Crunchyroll, and Bandai. Costco is closed unless staff announces otherwise. Read Retailer Requirements.Is ACO running tonight?
If there is an anticipated drop for a supported retailer or item, ACO is running. Watch ACO news and updates for drop-specific instructions.Is Needoh being run through ACO?
Needoh is limited availability. DropNotify runs Needoh with the goal of getting products to kids, not resellers. DropNotify is not charging for the Needoh service.How can I estimate final prices or fees?
Use the PAS Estimator in the member dashboard for estimates. Final prices can vary by checkout cost, market value, Stripe fee choice, and the actual PAS items issued to your account.Deadlines
When are forms, profile changes, removals, and SKU elections due?
All profile forms, profile changes, profile removal requests, and SKU queue elections are due every Sunday at 12:00 AM CT (midnight as Saturday ends). Anything submitted after the cutoff is not run for the current week. Read Deadlines.The next cutoff in your timezone will appear here when JavaScript is enabled.
What happens if I submit after the Sunday cutoff?
Late submissions are saved for a future run week. Do not assume a late form, removal, profile change, or SKU election will be included in the current week’s setup.Do I have to resubmit my form every week?
No. You only need to resubmit a form if you deleted your existing profile/form or if a discrepancy caused a failed checkout and the profile needs to be corrected. Delete the old profile/form before submitting a replacement.Profiles And Forms
What is a profile?
A profile is one unique ACO run slot. For account-based retailers, each profile should be one unique retailer account. For Target, each profile is one unique submitted setup in the Target account pool. Read Profile Rules.What does importing a profile mean?
Importing means staff has pulled the accepted profile from Google Sheets, created the bot-ready profile, applied the member’s SKU elections for supported retailers, and loaded it for the weekly run. Staff manually marks the weekly import complete after this process is finished.What do the profile import statuses mean?
- Imported for Current Weekly Run: the profile is marked Imported and is ready for the current weekly run. This does not mean it has already checked out or is currently processing an item.
- Queued for Next Weekly Run: the profile is marked Not Imported, New, or Pending and has not been included in the current weekly import.
- Current Weekly Import Complete: staff has marked the current week’s profiles as imported.
- Next Weekly Import Pending: staff has not yet marked the weekly import complete.
Why does my profile form have two email fields?
On forms with two email fields, Email Address 1 is your contact email and receives a Google Forms response copy if requested. Email Address 2 is the email used for checkout or the retailer account login. The addresses may be the same, but each field has a different purpose.Does every form need my Discord ID?
Yes. Every form requires your Discord ID. Use/profile_setup in Discord to find this ID.
How many profiles can I submit?
- Pokemon Center: up to 3 profiles per member. Each requires a unique email address, unique payment method, and unique phone number. Address jigging is optional, but recommended to reduce duplicate-order risk.
- Target: up to 3 profiles per member.
- Walmart: up to 5 profiles per member.
- Sam’s Club: 1 profile per member.
- Amazon: use one separate clean/new account per submitted Amazon profile when possible.
- General ACO, Crunchyroll, and Bandai: follow the profile count and account requirements shown on the current form.
What is the Pokemon Center profile policy?
Address jigging is optional on Pokemon Center forms. You may use the same unjigged address, but you accept the risk that Pokemon Center may identify duplicate orders using your email address, billing address, payment method, shipping address, or phone number. If any of that information is duplicated across a secondary order, Pokemon Center may cancel the order. If ACO successfully places an order and Pokemon Center later cancels it because duplicate billing or profile information was used, you are still responsible for the applicable PAS fee. If you choose to jig your address, you can use the same base address with separate variations such as 123aaa Main Street, 123bbb Main Street, and 123ccc Main Street.Which Pokemon Center information should be unique?
Pokemon Center profiles should use a unique email address, payment method, and phone number. Separate shipping and billing address jigs are optional, but they may reduce the risk of duplicate-order cancellations.Does Pokemon Center require the card type to be correct?
No. Pokemon Center does not require the card type field to be correct. The card number, payment method, and other payment details still need to be valid.Does Pokemon Center checkout as a guest?
Yes. Pokemon Center ACO can checkout as a guest using the email submitted for that profile.Can I use Apple Card for ACO?
Yes, Apple Card can be used for ACO at other supported retailers when the retailer’s normal payment requirements allow it. The Apple Card restriction applies only to Pokemon Center / PKC. Do not submit an Apple Card for Pokemon Center ACO; use a different supported payment method for each Pokemon Center / PKC profile.Is Pokemon Center looped?
No. Pokemon Center is not looped on a single profile. It completes checkout once per profile. Additional profiles may use alternative payment methods and optional address jigs to reduce duplicate-order risk.What does Walmart require?
Walmart is available to all members with current ACO access, with up to 5 profiles per member. Walmart requires Account Login, Account PW, and IMAP Access. Walmart uses the account/profile details you submit.Can I use Outlook or Hotmail for IMAP?
No. Outlook and Hotmail are no longer supported for IMAP in the botflow. Use a supported provider listed in IMAP Setup.Can I use the same IMAP app password for multiple retailers?
Yes, if those retailer accounts use the same login email inbox. One IMAP app password gives access to that email inbox for verification codes. If the retailer accounts use different login emails, create an app password for each email inbox.Do spaces matter in IMAP app passwords?
No. Spaces in generated app passwords do not matter. You can copy the password with or without spaces.How do I jig an address?
Add short letters immediately after the street number and before the street name. For example, 123 Main Street can become 123abc Main Street. Common strings include aaa, bbb, ccc, abc, and def. Use/profile_setup if you need help generating a jigged address. Read Address Jigging.
Should I jig Target, Walmart, Sam’s Club, or Amazon addresses?
No. Target, Walmart, and Sam’s Club addresses must be used exactly as entered with no jigging. Amazon uses the default shipping address saved on the Amazon account, so do not jig your Amazon address.SKU Queue
How do SKU elections work?
SKU elections determine which Target and Amazon run groups your profile can be included in. Your saved election assigns the matching queue role to your user profile, and staff uses that role to decide which run group you belong in. Read SKU Queue.Do I need to react or elect every week?
No. You only need to make a SKU election once. The saved election runs every week until you change it or remove it.When do SKU election changes apply?
Changes only count for the upcoming run if they are saved before Sunday at 12:00 AM CT (midnight as Saturday ends). Changes made after the cutoff are not used for the current week’s run.Can I choose individual SKUs?
No. Elections apply to retailer buckets, not individual SKUs. Current Target and Amazon buckets are listed in SKU Lists.Is Target looped?
Yes. All Target profiles are looped now. Target looping is no longer optional; the old one-checkout setting does not apply to Target.Can I suggest new SKUs?
Yes. Open a Discord support ticket to suggest new SKUs. Staff may update the ACO SKU Lists when run priorities change, but suggestions do not guarantee that an item will be added or run.Do profiles run one after another?
No. Profiles run at the same time, not sequentially. ACO does not run everyone’s first profile before moving to second or third profiles.Does having more profiles improve my odds?
Yes, more eligible profiles can improve your statistical chance of hitting because more profiles are running. It still does not guarantee a checkout.Dashboard
What is handled on the member dashboard?
The dashboard handles profiles, SKU elections, shipping items, transaction history, Stripe PAS invoices, the PAS estimator, and checkout disputes. Read Member Dashboard.Where do I see shipping or tracking?
Use Items Shipping in the dashboard to view checkouts with tracking numbers, carrier links, received dates, and delivery status. Target tracking numbers are sent by DM and may also appear in Items Shipping after tracking is matched.Where can I see my transaction history or total spend?
Use Transactions in the dashboard to review checkout history, status, price paid, quantity, total before tax, and total spend.Where do I check my ACO fees?
Use the PAS page in the member dashboard to review Pending, Due, and Paid PAS items, issue Stripe invoices when available, open hosted invoices, and view invoice history.Where can I check which emails I used for my profiles?
Use My Profiles in the member dashboard. Open the profile details to review submitted profile information.How can I tell if my bot hit?
Use Items Shipping and Transactions in the member dashboard. Items Shipping shows tracking and delivery details when available. Transactions shows checkout history, status, price paid, quantity, total before tax, and total spend.PAS And Stripe Payments
What does PAS mean?
PAS means Pay After Success. A PAS fee is created only after a qualifying checkout is captured and released for billing. Read Pay PAS Fees.How is PAS calculated?
PAS is generally 20% of the market difference. The formula is market value per item minus checkout cost per item, then multiplied by 20%. PAS is capped at 100% of retail cost per item.How do I pay PAS now?
PAS billing uses Stripe invoices through the dashboard PAS page. Review your Due balance, issue an invoice when eligible, and pay through the hosted Stripe invoice.What is the minimum PAS invoice amount?
The minimum Stripe invoice is $25.00. If your available Due balance is below $25, no payment is required yet. The balance stays on your account and combines with future issued PAS fees.Can I pay by card or ACH?
Yes. Before creating the invoice, choose Card or Direct ACH. Card adds 2.9% plus $0.30; Direct ACH adds 0.8% plus $1.50. Stripe then creates a hosted invoice that only accepts the selected payment method.Can I choose only some Due PAS items?
No. When your available balance reaches $25, the invoice includes the entire uninvoiced Due balance. Item-by-item selection has been removed.Do I owe PAS if an order is canceled?
If a retailer cancels an order, PAS fees generally will not apply to that order. The Pokemon Center exception is when ACO successfully checks out and Pokemon Center later cancels the order because duplicate billing or profile information was used; the applicable PAS fee still applies. If you manually cancel an order after checkout, you are still responsible for PAS fees for Pokemon Center, Target, Walmart, and Sam’s Club. Amazon is the exception to manual-cancellation PAS responsibility.How long do I have to pay a Stripe invoice?
Every customer-created Stripe invoice is due 24 hours after it is issued. An unpaid invoice changes to Overdue when that window passes.When will a specific PAS fee be issued?
Specific PAS issuance data is not stored in the wiki. PAS fees are typically due within 24 hours once issued, but a PAS fee must be issued by an administrator before it can be paid. Check the dashboard for Pending, Due, or scheduled PAS fee dates.What happens if I do not pay my ACO fees?
If you do not pay your ACO fees, your order will be cancelled and you will be removed from the group.Can I cancel an unpaid invoice?
Yes, if it is still unpaid and Stripe has not collected any money on it. When the cancellation is verified, the PAS items return to the Due column and can be included in a later invoice.Do I need to tell staff after I pay?
No. Stripe reports payment status back to DropNotify automatically. There may be a short delay after payment, so refresh the PAS page after a minute.What happens if I overpay my PAS fees?
If you overpay, the overpaid amount is issued to your ACO account as PAS credit. That credit is applied to your next PAS transaction.Support
When should I open a ticket?
Open a ticket for private support, urgent removals, account issues, fee questions, checkout problems, shipment questions, or anything the dashboard cannot complete. Read Submit A Ticket.What should I include in a ticket?
Include your profile label when relevant, the retailer involved, any relevant order number, checkout screenshot, decline message, Stripe invoice number, or form issue, and a short explanation of what happened.Where do I open a ticket?
Open a private support ticket here: Discord Support.What does member-success provide?
The#member-success channel tags members when they have a successful checkout.