> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dropnotifyaco.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Pay PAS Fees

> How DropNotify PAS balances, the &#36;25 minimum, Stripe invoices, payments, cancellations, and invoice history work.

# Pay PAS Fees

DropNotify uses Stripe invoices for PAS payments. PayPal and Zelle are no longer payment options for PAS fees.

Your PAS page keeps the entire process in one place. You can see which items are waiting to be issued, which fees are due, whether you have an open Stripe invoice, and which invoices have already been paid.

## What PAS Means

PAS means **Pay After Success**. A PAS fee is created only after a qualifying checkout is captured and released for billing.

Each PAS row identifies the item, retailer, quantity, checkout, SKU when available, and the fee due for that success. If several units of the same item belong to one checkout, the quantity and total for that line are shown together.

## How PAS Is Calculated

| Rule              | Details                                                                                                                                               |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| Standard PAS rate | 20% of the market difference.                                                                                                                         |
| Formula           | (market value per item - checkout cost per item) x 20%.                                                                                               |
| Cap               | PAS is capped at 100% of retail cost per item.                                                                                                        |
| Example cap       | If a Pokemon Center ETB has a market value of \$1,000 and a retail cost of \$60, the PAS fee for that checkout will never be more than \$60 per item. |
| Low-margin items  | If there is no meaningful market difference or profit margin, we may run the item for free at our discretion.                                         |

## Simple Examples

These examples are **per item**. If a checkout has multiple units, the PAS fee is calculated per item and then multiplied by the item quantity.

| Example        | Checkout cost per item | Market value per item | Difference per item | PAS per item |
| -------------- | ---------------------: | --------------------: | ------------------: | -----------: |
| ETB            |                   \$60 |                 \$100 |                \$40 |          \$8 |
| Booster Bundle |                   \$30 |                  \$60 |                \$30 |          \$6 |
| SPC            |                   \$90 |                 \$300 |               \$210 |         \$42 |

## Market Value Sources

* We use a mix of market sources such as **TCGPlayer**, **PriceCharting**, **Collectr**, and other relevant sources.
* We typically choose the value that best reflects the current real market.
* Market value is not always the highest listed price or a single outlier sale.

## New Sets & Restocks

* For a **brand new set**, we will either wait **2 weeks** for market stabilization or charge PAS at the **time of shipping** based on the **current market**.
* For larger releases, we may issue PAS early with the understanding that the fee per checkout is still less than what you would pay at market price.
* If you are reselling to recoup losses, the PAS structure is intended to leave room for you to make your initial investment back.
* For a **restock**, PAS is due when the order is confirmed.
* The timing depends on which option gives the most realistic value for that item and drop.
* This keeps fees based on realistic market value instead of early hype, panic pricing, or unstable presale movement.

## Order Cancellations And PAS

If a retailer cancels an order, PAS fees will not apply to that order.

If you manually cancel an order after checkout, you are still responsible for PAS fees for:

* Pokemon Center
* Target
* Walmart
* Sam's Club

Amazon is the exception to manual-cancellation PAS responsibility.

## The Three PAS Columns

Your PAS page separates items by their current billing state.

### Pending

Pending items are captured checkouts that are still waiting for release, market pricing, or an administrator to issue the PAS fee. A Pending item is not ready for payment and is not included in your available balance.

You do not need to take action on a Pending item. It moves to Due after it is fully reviewed and issued.

### Due

Due items are issued PAS fees that are ready to be billed. The total of all uninvoiced Due items appears as your **Available to invoice** balance.

Due items remain here until they are placed on a Stripe invoice. When your available balance reaches the minimum, the site creates one invoice containing the full available Due balance.

### Paid

Paid items and paid Stripe invoices appear in the Paid column. Paid invoices are collapsed by default so the page stays easy to scan. Open a paid invoice to see its line items, total, and Stripe invoice link.

## The \$25 Minimum

The minimum Stripe invoice is **\$25.00**.

If your available Due balance is less than \$25, the page displays:

> Minimum payment is \$25.00. No payment required at this time.

This does not erase or waive the balance. The Due items stay on your account and combine with future issued PAS fees. Once the available total reaches \$25 or more, the invoice button becomes available.

### Example: Balance Under \$25

Suppose you have three Due items:

* Item A: \$5.00
* Item B: \$6.50
* Item C: \$8.00

Your available balance is \$19.50. You cannot create an invoice yet, and no payment is required at that time. All three items remain visible under Due.

If another \$7.00 PAS item is issued later, the available balance becomes \$26.50. You can then create one invoice for all four items.

### Example: Balance At Or Above \$25

Suppose your Due column contains six items totaling \$30.00. The page shows an **Issue invoice - \$30.00** button. Selecting it creates one Stripe invoice containing all six available items.

The customer payment flow does not support choosing individual Due items or creating a partial invoice. This keeps the PAS ledger and the Stripe invoice in agreement.

## How To Create And Pay An Invoice

1. Sign in to your DropNotify customer dashboard.
2. Open the **PAS** tab.
3. Review the items in the Due column and the Available to invoice total.
4. If the total is at least \$25, select **Issue invoice**.
5. Wait briefly while the invoice is prepared. The page will show the new invoice as soon as Stripe finishes creating it.
6. Select **View invoice** to open Stripe's hosted invoice page.
7. Complete payment on Stripe using one of the payment methods offered there.
8. Return to the PAS page. DropNotify checks Stripe automatically and marks the invoice paid after Stripe confirms the payment.

Stripe reports payment status back to DropNotify automatically, so the invoice updates without a separate Discord confirmation step.

## What Appears On The Stripe Invoice

The invoice is built from the PAS items that were available when you created it. It includes:

* A separate description for each PAS line.
* The billed quantity.
* The unit fee and line total.
* Any custom adjustment added by staff.
* Any invoice credit or discount.
* The final amount due.

The invoice shown on your DropNotify account mirrors the Stripe invoice. If staff corrects an open invoice, the corrected invoice and the customer-facing breakdown are updated together.

## Invoice Due Dates

Every customer-created Stripe invoice is due **24 hours after it is issued**.

The exact due date and time are shown with the active invoice. If the invoice is not paid by that deadline, its status changes to Overdue. An overdue invoice is still outstanding and can be opened from the PAS page for payment.

Creating an invoice means the listed PAS items have been moved off the Due balance and attached to that invoice. Do not create an invoice until you are ready to pay it within the 24-hour window.

## Unpaid ACO Fees

If you do not pay your ACO fees, your order will be cancelled and you will be removed from the group.

## Active Invoices

An active invoice appears above the PAS columns and is collapsed by default. The collapsed card shows the important details without filling the page:

* Stripe invoice number.
* Current status.
* Total amount.
* Number of invoice lines.
* Due date.
* A button to open the hosted Stripe invoice.

Select **Show items** to expand the invoice and review its complete line-item breakdown.

If you have more than one invoice in your history, each invoice has its own collapsible card. Open, overdue, and paid invoices remain distinguishable by status.

## Canceling An Unpaid Invoice

You can cancel an invoice from your account if it is still unpaid and Stripe has not collected any money on it.

When you cancel:

1. DropNotify sends a cancellation request to Stripe.
2. Stripe voids the unpaid invoice.
3. DropNotify verifies that the invoice was actually voided.
4. Every PAS item from that invoice returns to the Due column.
5. The returned items become part of your available balance and can be included in a later invoice.

Cancellation can take a short moment to process. Refresh the PAS page if the invoice temporarily shows a queued cancellation status.

An invoice cannot be canceled after it has been paid or after Stripe has collected money on it. Contact staff if the amount or line items appear incorrect after payment.

## Automatic Paid Status

DropNotify checks Stripe for invoice updates automatically. When Stripe confirms that an invoice is paid:

* The invoice status changes to Paid.
* Its PAS rows are settled in the DropNotify ledger.
* The items move into the Paid column.
* The invoice remains available as a collapsed payment-history record.
* No administrator needs to approve or manually sign off on the payment.

There may be a short delay between completing checkout on Stripe and seeing the paid status on DropNotify. Refresh the PAS page after a minute. If Stripe shows the invoice as paid but DropNotify does not update after several minutes, contact staff with the Stripe invoice number.

## Paid Invoice History

Paid invoices stay visible in the Paid column so you can review previous bills without cluttering the page.

Each paid invoice shows its invoice number, paid total, and number of lines. Expand it to see the items that were included. Select **View invoice** to open the corresponding Stripe-hosted record.

Individual paid PAS rows are tied to the invoice that settled them. This creates a consistent record between the item-level PAS ledger, the invoice total, and the payment Stripe received.

## Invoice Statuses

### Preparing Or Queued

Your invoice request was accepted and is waiting for the billing worker to create or update the Stripe invoice. The page will update when processing finishes.

### Open Or Unpaid

Stripe created the invoice and it still needs to be paid. Open it with the View invoice button.

### Overdue

The 24-hour due time passed without full payment. The amount remains outstanding.

### Paid

Stripe confirmed full payment and DropNotify settled the linked PAS items automatically.

### Cancellation Queued

Your cancellation was accepted and is waiting for Stripe verification. The attached items return to Due only after the invoice is verified as void.

### Canceled Or Void

The invoice is closed without payment. Its eligible PAS items have been released back to Due so they can be invoiced again.

### Failed

Stripe or the billing worker could not complete the requested action. Refresh the page and review the message shown with the invoice. Contact staff if the status does not clear.

## Credits, Discounts, And Corrections

Staff can correct an open invoice when a PAS line, quantity, price, or adjustment is wrong. Staff can also add a fixed-dollar credit or a percentage discount.

Corrections are processed through Stripe so the hosted invoice and the DropNotify ledger use the same final amount. A corrected invoice may receive a new Stripe invoice number or link. Always pay the active invoice shown on your DropNotify account.

If you believe an invoice is incorrect, do not pay it first. Contact staff and include the invoice number and the line you are questioning.

## Frequently Asked Questions

### Can I Pay Less Than \$25?

No. Stripe invoices cannot be created until the available Due balance is at least \$25. A smaller balance remains Due, and no payment is required until it reaches the minimum.

### Can I Choose Only Some Due Items?

No. When your balance reaches \$25, the invoice includes the entire uninvoiced Due balance. Item-by-item selection has been removed.

### Does An Under-\$25 Balance Disappear?

No. It remains on your account and combines with future PAS fees.

### Can I Still Pay With PayPal Or Zelle?

No. PAS billing has moved to Stripe invoices. Do not send a separate PayPal or Zelle payment for a Stripe-billed PAS balance.

### Where Is My Invoice Link?

The active invoice card appears on the PAS page after Stripe creates the invoice. Use **View invoice** to open the hosted payment page. The link remains available in your invoice history after payment.

### Why Does The Invoice Say Queued?

Queued means the request has reached DropNotify and is waiting for the Stripe billing worker. It should normally finish shortly. Refresh the page after a moment.

### What Happens If I Cancel?

An eligible unpaid invoice is voided in Stripe, and its PAS items return to Due after the cancellation is verified.

### What Happens If I Already Paid?

Stripe reports the payment to DropNotify automatically. The invoice and its PAS lines move to Paid without admin intervention.

### Why Is My Invoice Overdue?

Invoices are due 24 hours after creation. An unpaid invoice changes to Overdue when that window passes.

### Can Staff See The Same Status I See?

Yes. The admin invoice screen syncs open, overdue, paid, canceled, and failed Stripe invoice states. Staff can review the same invoice number, total, line breakdown, and payment status.

## Getting Help

Contact DropNotify staff if:

* Stripe shows a payment as complete but DropNotify still shows it unpaid after several minutes.
* An invoice contains the wrong item, quantity, or price.
* An invoice remains queued or failed.
* A canceled invoice does not return its items to Due.
* You do not recognize a PAS line.

Include your Discord username, Stripe invoice number, and a brief description of the issue. Do not send full card details, bank credentials, or your Stripe login information.
